hotchickz5 20yo Frisco, Texas, United States

Cryptocurrency investors on Coinbase got hit with thousands of dollars in 'ghost' charges after a credit card systems glitch

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BrightBlue1965 46yo Bremerton, Washington, United States

Coinbase

• Coinbase users reported seeing thousands of dollars in repeat ghost charges after buying cryptocurrencies from the popular exchange.
• One person reported having 50 repeat charges — totalling $67,000 — hit their credit card at once.
• Coinbase confirmed that it had an issue with its credit card processor and would "ensure" that its customers got their money back.
• The response from Coinbase shows that the $1.6 billion startup's customer service might be improving.

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Some bitcoin investors are up in arms, after a glitch with Coinbase's credit card processor sparked reports on Reddit that the cryptocurrency exchange had hit them with multiple erroneous charges worth many thousands of dollars.

"Welp officially broke, charged 17x1000$ on my account," says one recent post to the Coinbase Subreddit community.
See the rest of the story at Business Insider

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SEE ALSO: Coinbase adds customer support line after months of uproar from unhappy bitcoin customers

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